Overheard: Own your mistakes, then make it right
Service departments should go out of their way to do something different for a customer who didn't receive top-notch care, said Mindi Williams, service manager at CMA's Colonial Subaru in Chesterfield, Va., on "CMA's Moving Lives Forward Podcast."...
Guest commentary: Sales and F&I efficiency keys to succeeding in today’s automotive market
While challenges remain, dealerships have an opportunity to sell more cars if they commit to better sales training and improving their financing skills and technology....
September sales fall at Hyundai, Kia
U.S. new-vehicle sales are expected to drop in September and the third quarter, with analysts expecting volatility the rest of the year, as affordability remains a challenge and the U.S. presidential election looms....
Volvo Still Wants Europe to Ban Sales of New Gas Cars
The CEO argues that going purely electric is the best way to cut emissions....
Guest commentary: Opportunities and considerations for auto dealership consolidation
Small dealership groups in a defined geographic area are prime acquisition targets....
OPEN LETTER: Government’s overly aggressive EV push has ignored market reality, and now we’re seeing the results
With the 2024 elections fast approaching, it's clear that our fears were warranted....
Bad News: Aston Martin Won’t Hit Its Sales Goal This Year
The company is slashing its sales estimates by 1,000 units....
Column: China car attacks could never happen? Exploding Hezbollah pagers tell different tale
The fear is that vehicles wired with suspect software could become a sleeper cell fifth column ready to be turned on the American public with the flip of a switch in Beijing or Moscow....
Stellantis Has Way Too Many Unsold Cars
It wants to lower inventory by offering bigger discounts on older cars....
VW, Wells Fargo tie-up an advantage for dealers
Volkswagen Financial Services will continue to handle leasing and customer service, ensuring minimal disruption for dealers, while Wells Fargo steps in to manage retail financing....