Column: Good service depends on techs who follow the shop’s processes
Technicians who don't follow their shop's work processes 100 percent of the time are eroding the trust of the consumer and costing their employers money....
Jeep’s big Wagoneers seeing growth as Grand Cherokee, Wrangler struggle
The burly three-row Wagoneer and Grand Wagoneer are the only Jeep nameplates to post higher U.S. sales in the first half of 2024, nearly doubling their combined volume from a year ago....
Ford: EV Goals Were ‘Too Ambitious’ In Europe
That means gas engines could stick around past 2030....
Leo Michael cartoon: Rethinking things
GM won’t have production capacity in place to build 1 million EVs at the end of next year, which was the previous target, says CEO Mary Barra....
Tesla Is losing ground in the US and Europe: Here’s Why
In the first half of 2024, Tesla's US sales fell eight percent. It's worse in Europe with a 13-percent drop....
Global cyber event affects dealership groups, suppliers
A technology stoppage, which crashed Microsoft Windows computer systems worldwide, stemmed from trouble with a software update from cybersecurity provider CrowdStrike Holdings Inc....
Ram confronts tornadoes in new ‘Twisters’ film, ad campaign
Ram trucks are featured in the movie, which opens at theaters July 19, and Stellantis has created an ad campaign that will run on TV, Ram's YouTube channel and social platforms....
Overheard: Ask questions, listen to resolve shop conflicts
Gather information and be a mediator to settle disputes between service department co-workers, said Chris Cloutier, owner of Golden Rule Auto Care in Rowlett, Texas, on the "Ratchet + Wrench Radio" podcast....
1 Thing We’re Talking About: UVeye, myKaarma bring vehicle inspection data to customers’ phones
Automated vehicle inspection platform UVeye has teamed with service drive technology provider myKaarma to provide customers with detailed inspection data delivered to their phone....
New-car sales rebound in first 2 weeks of July, trade group says
Retail sales of new sedans, crossovers, SUVs and multipurpose vehicles industrywide rose 3 year on year in the first two weeks of July, according to the China Passenger Car Association....