Hyundai, Kia sales drop in wake of CDK cyberattack
The market was on track to rise modestly in June but the widespread cyberattack at CDK, disrupting new-car deliveries, is expected to put a dent in volume, though many sales will be made up in July....
Study looks at how well dealerships answer service department telephone calls
Pied Piper called more than 2,700 dealerships across the U.S., trying to schedule a service appointment. The fresh metric could show auto retailers a new way to enhance customer brand loyalty....
Dealers Are Set to Lose Nearly $1 Billion Over CDK Cyberattack
The June 19 outage affected approximately 15,000 dealerships in North America, and the system still isn't fully operational....
How VTEC Works: An Explainer
A closer look at one of the most iconic names in engineering....
Column: Buy-sell activity drops, stays historically elevated in 2023
Automotive News Research & Data Center first-quarter estimates support industry projections for bustling buy-sell activity through 2024....
Back to the future: Dealerships trade hands at record clip in Q1 amid normalized profits
The first quarter of 2024 was the busiest yet in terms of the number of dealerships changing hands, and there's no sign of acquisition activity slowing down, industry experts say....
Suppliers fret over rising costs, crime in fast-growing Mexico
As Mexico's auto industry continues to grow, some companies say they're running into more issues in some parts of the country....
Infiniti, Mazda stores increase in popularity
Fewer Honda and Toyota franchises were part of 2023 dealership acquisitions, according to the Automotive News Research & Data Center....
Dealership acquisitions fizzle in 2023
Uncertainty and a widening bid-ask spread contributed to fewer transactions last year, according to industry experts....
Leo Michael cartoon: Where’s my data?
A survey that polled 1,300 drivers found that 96 percent of people said they should own any and all data generated from their car, and 78 percent of drivers are uncomfortable or extremely uncomfortable with automakers even collecting driver data in the first place....