Impel CEO: WhatsApp is important digital marketing tool
Intel's CEO believes messaging platforms such as WhatsApp are far more effective in reaching customers than email, which is weighed down with spam and junk maail....
Ky. appeals court reinstates $100,000 damage award against Ford dealership
The Kentucky Court of Appeals has reinstated a $100,000 punitive damage award against a Lexington dealership that failed to disclose a pickup it sold as new was previously damaged while an employee was driving it....
Forvia CEO raises questions about Mexico, citing high inflation and missing trucks
Mexico is becoming more difficult to do business in as security concerns persist and labor and energy costs rise, Forvia CEO Patrick Koller said....
Waterfall or flying saucer? People have a strong preference for one type of EV ambient sound.
Electric vehicles project a synthetic sound, designed to alert pedestrians and other road users to oncoming cars. The sounds must serve as adequate warnings without being obnoxious....
Why Bernardi Honda pays employees to stay
Charlie Sectish, general manager of Bernardi Honda near Boston, designed a retention bonus in his compensation plan that helped boost sales and maintain a team of high performers....
2025 U.S. House FTC budget bill would prohibit agency spending on dealership CARS Rule
Lawmakers and the National Automobile Dealers Association have once again looked to the federal budget to block the FTC CARS Rule targeting car dealer advertising and finance and insurance practices....
VW Spending Billions on Combustion Engines Despite Saying It’s Old Tech
Roughly $65 billion will be invested in conventional engines....
Bigger incentives, selection lure consumers back to dealerships; May selling rate tops 16 million
6 of 7 reporting automakers saw sales gains in May; analysts say sidelined and patient consumers starting to return, but leasing still has room to grow....
Fixed ops community mourns passing of Shawn Butler
Shawn Butler, 55, died May 31 of cancer. He oversaw three dealership service departments and was featured in Fixed Ops Journal....
Overheard: Advice for women interested in automotive retail
Female leaders should find their space, speak up and be relevant, Dawn Newsome, vice president of fixed operations at Vaden Automotive, said on the "Fixed Ops Roundtable."...